Hi,
We are currently scheduling a re-install of our Windows operating system due to a third-party application mis-behaving. As a last resort we have been advised by the third-party to re-install the OS.
We have the Software License key which is an OEM license.
However we do not have the original install media for the OS and need help in obtaining this.
We also require a backup of the all the filesystems just in case things do not go to plan.
Please advise.
Thanks,
Hatul