Hello everyone,
first of all, I've looked at lots of forums and lots of threads on this forum to find an answer that could help me but no luck so here I go.
My client has a Dell T310 sever with SBS 2011 Essentials (No sharepoint, No Exchange) as domain controller and file server.
Since the installation of a program called Zensoft (which basically is an ERP which uses a MySQL database), the Windows Server Backup doesn't run anymore.
In Windows Server backup it sais "A volume Shadow Copy Service operation failed. Detailed error: The volume shadow copy operation failed with error 0x800423F4. View the vent log for more information".
So that's what I did. I went to the eventviewer which showed me one VSS warning and one Backup error.
VSS Warning
A VSS writer has rejected an event with error 0x800423f4, The writer experienced a non-transient error. If the backup process is retried,
the error is likely to reoccur.
. Changes that the writer made to the writer components while handling the event will not be available to the requester. Check the event log for related events from the application hosting the VSS writer.
Operation:
PostSnapshot Event
Context:
Execution Context: Writer
Writer Class Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
Writer Name: NTDS
Writer Instance ID: {d093c4e7-e0d1-4a4a-b0d9-62558f3fff67}
Command Line: C:\Windows\system32\lsass.exe
Process ID: 524
Backup error
The backup operation that started at '2012-05-09T12:38:29.928000000Z' has failed because the Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed with following error code '2155348129'. Please review the
event details for a solution, and then rerun the backup operation once the issue is resolved.
There is no solution in the event details...
VSSADMIN LIST WRITERS
C:\Users\administrator>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative comm
(C) Copyright 2001-2005 Microsoft Corp.
Writer name: 'Task Scheduler Writer'
Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
State: [1] Stable
Last error: No error
Writer name: 'VSS Metadata Store Writer'
Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
State: [1] Stable
Last error: No error
Writer name: 'Performance Counters Writer'
Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
State: [1] Stable
Last error: No error
Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Instance Id: {c3fdd3ff-b919-4cfa-8c4e-5436fcf62d4d}
State: [1] Stable
Last error: No error
Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {007ff9de-983b-48a9-883f-ade2127496d8}
State: [5] Waiting for completion
Last error: No error
Writer name: 'SqlServerWriter'
Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
Writer Instance Id: {84a5452d-e3ca-4170-99f1-2423b2951868}
State: [5] Waiting for completion
Last error: No error
Writer name: 'Windows Server Storage VSS Writer'
Writer Id: {e376ebb9-f0fe-4e1a-adaa-bfbdaf3ab488}
Writer Instance Id: {4299009e-a50e-4d54-a9fb-cced15c40a9e}
State: [5] Waiting for completion
Last error: No error
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {0374fd5a-a6f4-4876-bf5a-be16520f2fb1}
State: [1] Stable
Last error: No error
Writer name: 'IIS Metabase Writer'
Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
Writer Instance Id: {e9436ec6-76cc-4f74-b99f-78c8d4d9a132}
State: [5] Waiting for completion
Last error: No error
Writer name: 'FRS Writer'
Writer Id: {d76f5a28-3092-4589-ba48-2958fb88ce29}
Writer Instance Id: {37e00d01-cc07-47ef-b5f2-c85efdafdd89}
State: [5] Waiting for completion
Last error: No error
Writer name: 'NPS VSS Writer'
Writer Id: {35e81631-13e1-48db-97fc-d5bc721bb18a}
Writer Instance Id: {cbaf3141-9918-4aac-a83d-02f518739fd1}
State: [5] Waiting for completion
Last error: No error
Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Instance Id: {9101c190-4512-45bb-81ed-72f641e121d4}
State: [1] Stable
Last error: No error
Writer name: 'MSSearch Service Writer'
Writer Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
Writer Instance Id: {b7186baf-d6a4-4468-9fd3-d0d6adceef16}
State: [5] Waiting for completion
Last error: No error
Writer name: 'TS Gateway Writer'
Writer Id: {368753ec-572e-4fc7-b4b9-ccd9bdc624cb}
Writer Instance Id: {26bbfec7-e41d-426b-94ed-30bf2fe049d2}
State: [5] Waiting for completion
Last error: No error
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {70874aa8-9b4a-43ac-b0de-24fdef92974a}
State: [1] Stable
Last error: No error
Writer name: 'IIS Config Writer'
Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
Writer Instance Id: {fbb72699-4dcb-4635-9154-eb0f9f76919b}
State: [5] Waiting for completion
Last error: No error
Writer name: 'Dhcp Jet Writer'
Writer Id: {be9ac81e-3619-421f-920f-4c6fea9e93ad}
Writer Instance Id: {a84a00da-e4b8-423e-ba95-6d91987e32c3}
State: [5] Waiting for completion
Last error: No error
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {ecf4a9ee-0d7b-44ad-a392-f19afbcda937}
State: [5] Waiting for completion
Last error: No error
Writer name: 'Certificate Authority'
Writer Id: {6f5b15b5-da24-4d88-b737-63063e3a1f86}
Writer Instance Id: {cda58328-23af-4258-b5d1-f9357373096b}
State: [5] Waiting for completion
Last error: No error
Writer name: 'NTDS'
Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
Writer Instance Id: {d093c4e7-e0d1-4a4a-b0d9-62558f3fff67}
State: [11] Failed
Last error: Non-retryable error
VSSADMIN LIST PROVIDERS
C:\Users\administrator>vssadmin list providers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Provider name: 'Microsoft Software Shadow Copy provider 1.0'
Provider type: System
Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
Version: 1.0.0.7
To solve the non-retryable error, I've read that I need to reboot the server but I can't really reboot it every 5 minutes to do tests. And for the record, I've done that allready and didn't work.
The CMD line for the backup (found in task scheduler) is the following:
%windir%\system32\wbadmin.exe start backup -templateId:{f05558a1-e7ac-47e1-929e-df427ea5630f} -quiet
The backup is configured to to a full server backup on a dedicated external Western Digital hard disk of 1TB at 10:30PM.
I've read on a forum of Symantec that re-registering the VSS writers solves the issue but in my case, it didn't.
This is pretty much as far as I've gotten and I've run out of ideas and places to look on the internet. Either I find a thread that has the exact same issue but no solution, or a thread that is similar but not quite and doesn't help me.
Thanks in advance,
Steve