Good morning,
I have a host on Hyper-V on Windows 2016 STD with different vm with Windows 2016 STD. Of one of these (all of generation 2), it is neither possible to backup with Windows Server Backup with the machine turned on nor to create snapshots from the Hyper-V console.
The virtual machine in question contains an SQL database that I can not reinstall as it is in production.
The virtual machine has been completely restored from a backup.
I have done several tests:
1- backup with WBS from inside the machine and it works
2- backup from the host: it does not work only on that VM.
3- snapshot: the percentage reaches 9% and then fails to continue and merge and retry the error "Checkpoint operation failed. 'Name-server' could not initiate at checkpoint operation.
4- logs report as below.
Thanks for the answers
Log Name: Application
Source: SPP
Date: 11/8/2018 4:10:54 PM
Event ID: 16387
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: HOST-01
Description:
Writer Microsoft Hyper-V VSS Writer experienced some error during snapshot creation. More info: .
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SPP" />
<EventID Qualifiers="0">16387</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-11-08T15:10:54.244744100Z" />
<EventRecordID>14044</EventRecordID>
<Channel>Application</Channel>
<Computer>HOST-01</Computer>
<Security />
</System>
<EventData>
<Data>Microsoft Hyper-V VSS Writer</Data>
<Data>
</Data>
<Data>The writer experienced a partial failure. Check the component level error state for more information. (0x80042336)</Data>
<Data>Unspecified error (0x80004005)</Data>
<Binary>01000000B8120000991200000000000042BEB7C511CAC619E59C92030000000000000000</Binary>
</EventData>
</Event>
---------------------------------------------------------------
Log Name: Application
Source: Microsoft-Windows-CAPI2
Date: 11/8/2018 4:11:14 PM
Event ID: 513
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: HOST-01
Description:
Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
System Error:
Access is denied.
.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-CAPI2" Guid="{5bbca4a8-b209-48dc-a8c7-b23d3e5216fb}" EventSourceName="Microsoft-Windows-CAPI2" />
<EventID Qualifiers="0">513</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2018-11-08T15:11:14.750629800Z" />
<EventRecordID>14045</EventRecordID>
<Correlation />
<Execution ProcessID="196" ThreadID="12328" />
<Channel>Application</Channel>
<Computer>HOST-01</Computer>
<Security />
</System>
<EventData>
<Data>
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
System Error:
Access is denied.
</Data>
</EventData>
</Event>
-----------------------------------------------------------------
Log Name: Microsoft-Windows-Hyper-V-Worker-Admin
Source: Microsoft-Windows-Hyper-V-Worker
Date: 11/9/2018 1:39:46 PM
Event ID: 3280
Task Category: None
Level: Error
Keywords:
User: NT VIRTUAL MACHINE\7678E467-1F7C-4A09-917B-0185D26A2013
Computer: HOST-01
Description:
The description for Event ID 3280 from source Microsoft-Windows-Hyper-V-Worker cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on
the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
E-SERVER
7678E467-1F7C-4A09-917B-0185D26A2013
%%2147754992
0x800423F0
The locale specific resource for the desired message is not present
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Hyper-V-Worker" Guid="{51DDFA29-D5C8-4803-BE4B-2ECB715570FE}" />
<EventID>3280</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2018-11-09T12:39:46.102010600Z" />
<EventRecordID>53283036</EventRecordID>
<Correlation />
<Execution ProcessID="12304" ThreadID="15276" />
<Channel>Microsoft-Windows-Hyper-V-Worker-Admin</Channel>
<Computer>Saman-01</Computer>
<Security UserID="S-1-5-83-1-1987634279-1242111868-2231466897-320891602" />
</System>
<UserData>
<VmlEventLog xmlns="http://www.microsoft.com/Windows/Virtualization/Events">
<VmName>E-SERVER</VmName>
<VmId>7678E467-1F7C-4A09-917B-0185D26A2013</VmId>
<ErrorCode>%%2147754992</ErrorCode>
<HResult>0x800423F0</HResult>
</VmlEventLog>
</UserData>
</Event>
-------------------------------------------------------------------------------------------------------------------
Log Name: Microsoft-Windows-Hyper-V-VMMS-Admin
Source: Microsoft-Windows-Hyper-V-VMMS
Date: 11/9/2018 1:39:46 PM
Event ID: 18012
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: HOST-01
Description:
Checkpoint operation for 'E-SERVER' failed. (Virtual machine ID 7678E467-1F7C-4A09-917B-0185D26A2013)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Hyper-V-VMMS" Guid="{6066F867-7CA1-4418-85FD-36E3F9C0600C}" />
<EventID>18012</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2018-11-09T12:39:46.106329100Z" />
<EventRecordID>4278</EventRecordID>
<Correlation />
<Execution ProcessID="3188" ThreadID="12788" />
<Channel>Microsoft-Windows-Hyper-V-VMMS-Admin</Channel>
<Computer>Saman-01</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<VmlEventLog xmlns="http://www.microsoft.com/Windows/Virtualization/Events">
<VmName>E-SERVER</VmName>
<VmId>7678E467-1F7C-4A09-917B-0185D26A2013</VmId>
</VmlEventLog>
</UserData>
</Event>